This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, place an order, or otherwise interact with us. We are committed to protecting your privacy and processing your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR"), the applicable laws of the Republic of Cyprus, and other relevant European Union data protection legislation. By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Data Controller
The data controller responsible for your personal data is:
- Business Name: Maria Mantzoura
- Email: info@mariamantzoura.com
- Address: Ioanni Ntinan 4
Patsalos Court 3, app.103
6042 Larnaka
Cyprus
2. Personal Data We Collect
We may collect and process the following categories of personal data:
Identity Data
First name; Last name
Contact Data
Billing address; Shipping address; Email address
Transaction Data
Order details; Payment information; Purchase history
Please note that payment card information is processed securely by our payment service providers and is not stored by us.
Technical Data
IP address; Browser type and version; Device information; Operating system; Website usage information
Marketing and Communication Data
Preferences regarding receiving marketing communications; Customer service correspondence
3. How We Collect Personal Data
We collect personal data when you:
Visit our website
Place an order
Contact us via email or social media
Subscribe to newsletters or marketing communications
Create an account on our website
Participate in promotions, surveys, or competitions
We may also collect certain information automatically through cookies and similar technologies.
4. Legal Basis for Processing
We process your personal data only when we have a lawful basis to do so under Article 6 GDPR. These lawful bases include:
Contractual Necessity
To process and fulfill your orders, payments, deliveries, and customer service requests.
Legal Obligations
To comply with tax, accounting, consumer protection, and other legal requirements.
Legitimate Interests
To operate, improve, and secure our website and business operations, provided that your rights and freedoms are not overridden.
Consent
Where required by law, such as for marketing communications or non-essential cookies. You may withdraw your consent at any time.
5. How We Use Your Personal Data
We use your personal data to:
Process and deliver orders
Manage payments and refunds
Provide customer support
Communicate regarding your purchases
Improve website functionality and user experience
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send marketing communications where consent has been provided
6. Sharing Your Personal Data
We do not sell your personal data.
We may share your personal data with:
Service Providers
Payment processors; Delivery and courier companies; Website hosting providers; IT and technical support providers; Email marketing platforms
Legal Authorities
Where required by law, court order, regulatory obligation, or to protect our legal rights. All third parties are required to process personal data securely and in accordance with GDPR requirements.
7. International Data Transfers
Where personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, including:
Adequacy decisions approved by the European Commission; Standard Contractual Clauses (SCCs); Other lawful transfer mechanisms permitted under GDPR.
8. Data Retention
We retain personal data only for as long as necessary to:
Fulfill contractual obligations; Comply with legal and tax requirements; Resolve disputes; Enforce agreements. Retention periods may vary depending on the nature of the data and applicable legal obligations.
9. Data Security
We implement appropriate technical and organizational measures to protect personal data against:
Unauthorized access; Accidental loss; Misuse; Alteration; Disclosure; Destruction
While we strive to protect your personal data, no method of electronic transmission or storage can be guaranteed to be completely secure.
11. Cookies
Our website uses cookies and similar technologies to improve user experience and website functionality. For detailed information about the cookies we use and how you can manage your preferences, please refer to our Cookie Policy.
12. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal data from children. If we become aware that personal data has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.
13. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be published on this page together with an updated effective date. We encourage users to review this Privacy Policy periodically.
14. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise any of your GDPR rights, please contact us:
- Business Name: Maria Mantzoura
- Email: info@mariamantzoura.com
- Address: Ioanni Ntinan 4
Patsalos Court 3, app.103
6042 Larnaka
Cyprus
By using this website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and processing of your personal data as described herein.